Privacy Policy
Introduction & Who We Are
This Privacy Policy explains how Charles Wilby Fine Arts collects, uses and protects your personal information when you use this website or contact us. By using this site, you agree to the practices described in this policy.
1. Who We Are
Charles Wilby Fine Arts
Based in Woodthorpe, Nottingham, United Kingdom
Contact email: charleswilbyfinearts@gmail.com
Data Collection & Usage
2. What Information We Collect
We may collect contact details (name, email, address), order details (purchased artwork, delivery info), payment details (securely processed by our providers), and technical data (IP address, browser type) via cookies.
3. How We Use Your Information
We use your info to process and fulfil orders, communicate about service issues, maintain our website, and comply with legal obligations. If you sign up for updates, we use your email for news.
4. Legal Bases for Processing (UK and EU)
We rely on: Performance of a contract, Legal obligations, Legitimate interests, and Consent.
5. Cookies: We use cookies to help the site function. Control via browser settings.
6. How We Share: We do not sell your personal information. Shared only with trusted parties like payment processors, courier services, and technical support.
Retention, Rights & Security
7. How Long We Keep Your Information: Only for as long as necessary for the purposes described, including legal or accounting requirements.
8. Your Rights: You may have the right to access, correct, delete, or restrict how we use your data. Contact us at charleswilbyfinearts@gmail.com.
9. Security: We take reasonable steps to protect your info, though no method is 100% secure.
10. Links: We are not responsible for the privacy practices of external sites.
11. Changes: We may update this policy. Changes will be posted here.
Last updated: 20th February 2026